Terms and Conditions

 

Terms and Conditions

We try to keep terms and conditions to a minimum but please read the following information which applies to any confirmed bookings:

Reservations:
Château du Chiron has been trading since 2002. Only bookings made directly with us or through one of our approved partners are valid.

Booking terms and cancellations:
All bookings are subject to availability. We will confirm that your dates are available via email after which a 25% deposit is required to secure the booking. The deposit is non-refundable if you decide to cancel your reservation so please ensure you have sufficient travel insurance to cover any unforeseen circumstances. The balance is due 10 weeks prior to your arrival date. If for any reason you need to cancel your holiday after paying the final balance then this is also not refundable unless we are able to secure a new reservation for the same rental period.

Security deposit:
A returnable deposit of £1000.00 is required in the form of a bank transfer in advance. This will be returned less any breakages.

Energy costs:
All costs are included except central heating when required which is calculated based on the actual amount of fuel consumed. Firewood is provided free of charge.

Check-in and check-out times
Arrival time: 16.00
Departure time: 10.00 (late departure possible off-season by prior arrangement).

Smoking:
Smoking is not allowed inside.

Swimming pool:
The pool is heated from May-September subject to suitable weather. The pool is cleaned daily and is available for your exclusive use whilst staying at the chateau. Whilst the area is walled and has a gate you are personally responsible for any children on the property at all times.

Pets:
By prior arrangement only.

Maintenance:
During your stay your privacy is respected at all times. However, it is likely that the upkeep of the grounds such as watering or grass cutting may need to be carried out to ensure our high standards are maintained.